New Zealand and Australia……… You have been dreaming about visiting New Zealand and Australia.  Now is the time to take this opportunity to visit Australia & New Zealand with POLLINA TOURS.  Be totally amazed by New Zealand' & Australia's sheer beauty.  Don’t miss out.  Call POLLINA TOURS at 516-358 1301 to book your New Zealand and Australia package today. 

Arrive in Auckland, New Zealand on your directly booked Airline.  After completing your immigration and customs, please proceed on to the arrival lounge. Welcome upon arrival at the airport with our local guide.  Later transfer to hotel. The rest of the day is at leisure to relax to get over the jetlag and long-haul flight or explore the city at your own pace.  In the evening enjoy a welcome dinner .

After breakfast, proceed on a panoramic tour of Auckland- the city of sails. Discover the vibrant charm of Auckland, affectionately known as the "City of Sails" due to its spectacular harbors and rich maritime heritage. This panoramic sightseeing tour takes you through the city's most iconic landmarks, including the bustling waterfront, elegant residential neighborhoods, scenic viewpoints, and beautiful parks. Enjoy views of the sparkling Waitematā Harbour, cross the famous Auckland Harbour Bridge, and admire the city's impressive skyline dominated by the Sky Tower. Along the way, experience Auckland's unique blend of modern urban life, Polynesian culture, and stunning natural beauty, making it one of the world's most picturesque cities.

Overnight at hotel in Auckland.

Today depart Auckland on the way to Rotorua via Waitomo caves, where the highlight of your day is an underground boat ride through a magical grotto lit by millions of glow worms. 

Arrive in Rotorua and check in at the hotel.

In the evening enjoy a special Maori cultural show and Hangi dinner.

Visit the Agrodome Farm to enjoy viewing the professional shearing demonstrations of sheep and sheepdog show.

Also visit Rotorua’s turbulent forces with its lively fields of Geothermal activity where you can witness skyrocketing geysers, hot springs and boiling mud pools.

Overnight at hotel in Rotorua.

Today transfer to the airport for your flight to Christchurch.

Visit Christchurch and the Antarctic Centre. Explore the charming Christchurch, known as the "Garden City," where beautiful parks, historic landmarks, and modern architecture create a unique blend of heritage and innovation. Enjoy a sightseeing tour featuring the city's picturesque gardens, the tranquil Avon River, and vibrant city center.

Continue to the renowned International Antarctic Centre, one of New Zealand's premier attractions. Experience the fascinating world of Antarctica through interactive exhibits, an exhilarating Antarctic storm simulation, the all-terrain Hägglund ride, and encounters with adorable little blue penguins. Learn about the continent's unique wildlife, scientific research, and the important role Christchurch plays as a gateway to Antarctic expeditions. This unforgettable visit offers an exciting and educational glimpse into one of the world's last great wildernesses.

Overnight in Christchurch

Later start your Road Trip to Queenstown through New Zealand alpine country.  Enjoy the Scenic View of Road via Lake Tekapo.

Continue driving through the high country to Queenstown. Stopping for scenic highlights in the vicinity of Mt Cook to chance a view of NZ's highest mountain.

Arrive in Queenstown in the evening.

Evening, take the Gondola to the Skyline Restaurant for a sumptuous buffet to be enjoyed soaking in breathtaking views of Queenstown's lake and mountains.

Overnight in Queenstown.

Today, Travel via the Shotover River (world renowned Jet boat) to the delightful historic town of Arrowtown. Visit the museum, take a walk or enjoy a morning coffee before continuing to the Gibbston Valley for a winery stop including viewpoints on the way. Check out the World's first bungy operation (from the safety of the viewpoint) and return to downtown Queenstown via a short water taxi across the lake. Take in the beautiful Gardens and enjoy activities at your own choice in the afternoon.

Overnight in Queenstown

Drive to Milford Sound, a breathtaking scenic wonderland. A steep descent down the Cleddau Canyon brings you to majestic Milford Sound with its gigantic waterfalls tumbling into the fjord from mountain locked lakes. Enjoy lunch on board the cruise ship. In the evening, return to your hotel in Queenstown. 

Overnight at hotel in Queenstown.

After breakfast, transfer to airport for flight to Sydney.

Arrive in Sydney. After completing your Immigration & Customs formalities, proceed to arrival lounge. 

Welcome upon arrival at the arrival lounge with your guide. Transfer to hotel for check in.

In the evening enjoy dinner on top of the revolving restaurant of the Sydney Tower.

Overnight at hotel in Sydney.

In the morning enjoy your panoramic tour of Sydney’s Opera House, The Rock's - Sydney's birthplace, Conservatorium of Music, Parliament House, Hyde Park, St James Cathedral, St Mary’s Cathedral. Also visit famous Bondi Beach.

In the evening, enjoy dinner cruise over Darling Harbor.

Overnight at hotel in Sydney

Morning free in Sydney to explore the city at your own pace.

Afternoon, transfer to Sydney airport for flight to Cairns. Arrive in Cairns and transfer to hotel.

Overnight at hotel in Cairns.

A full day excursion to the Great Barrier Reef, one of the natural wonders of the world is planned for you to enjoy. In the morning sail aboard the Catamaran to the Great Barrier Reef where coral gardens abound a myriad of marine life surrounding a protected seabird sanctuary.

The tour includes four hours at the reef, a buffet lunch, morning and afternoon tea, informative ecological presentation by marine biologist, snorkeling demonstrations and equipment, guided snorkeling and coral viewing tours. (If you like to stay dry, then explore the stunning coral reef from the comfort of a submarine).

The semi-submersible cruise slowly through the colorful coral gardens giving passengers, seated just one meter underwater, the opportunity to experience a snorkeler’s eye view of the marine life without getting wet.

Return to the hotel in the evening.

Overnight at hotel in Cairns

experience. The Koala and Wildlife Park, allow you to experience another facet of Australia. Take an unforgettable Kuranda Scenic Railway that winds its way on a journey from Cairns to Kuranda, the village in the rainforest, with Freshwater situated along the line with views of the surrounding mountains. Rising from sea level to 328m, the journey to Kuranda passes spectacular waterfalls and into the stunning Barron Gorge.

A series of elevated boardwalks provide close-up uninterrupted views of the Australian animals and reptiles.  Return to Kuranda for the scenic gondola 'Sky Rail' back to sea level traveling over the rainforest 

After the tour transfer to airport for flight to Melbourne.  Arrive in Melbourne and transfer to hotel

Overnight in Melbourne

After breakfast proceed on tour of this cosmopolitan charming city of Melbourne, Australia's cultural and sporting capital. This panoramic city tour showcases Melbourne's elegant blend of historic architecture, modern skyscrapers, lush gardens, and vibrant laneways. Drive past iconic landmarks such as Federation Square, Flinders Street Station, the beautiful Royal Botanic Gardens Victoria, and the bustling Queen Victoria Market (when open). Enjoy views of the city's renowned sporting precinct, including the famous Melbourne Cricket Ground, while learning about Melbourne's rich history, diverse culture, and thriving arts and café scene. This tour provides the perfect introduction to one of Australia's most dynamic and livable cities.

In the afternoon, depart on a tour of Phillip Island. Experience one of Australia’s most popular attractions. Each night at sunset you’ll be amazed by Little Penguins returning ashore after a day’s fishing. Returning to your hotel in the evening.

Overnight in Melbourne

After breakfast, transfer to Melbourne Airport for your onward flight abroad.

Two Countries, One Extraordinary Journey – discover the spectacular landscapes, culture, wildlife and iconic attractions of Australia and New Zealand.

Internal Airfare Included – All domestic flights within Australia & New Zealand as specified in the itinerary.

First-Class 4-Star/5-Star Hotels throughout the tour.

Daily Breakfast & Dinner Included, with several special dining experiences.

Professional English-Speaking Guides throughout the sightseeing program.

Deluxe Air-Conditioned Transportation by motorcoach, van, or car according to group size.

Entrance Fees Included for all attractions specified in the itinerary.

Auckland – City of Sails panoramic sightseeing and waterfront.

Waitomo Glowworm Caves with underground boat ride.

Rotorua Geothermal Wonders – geysers, hot springs and bubbling mud pools.

Agrodome Farm Experience with sheep-shearing and sheepdog demonstrations.

Maori Cultural Show & Traditional Hangi Dinner in Rotorua.

Christchurch & International Antarctic Centre experience.

Lake Tekapo & Mount Cook Scenic Journey through New Zealand's spectacular alpine country.

Queenstown Skyline Gondola & Dinner overlooking the lake and mountains.

Arrowtown & Gibbston Valley scenic excursion and winery experience.

Milford Sound Cruise through spectacular fjords, waterfalls and mountains, including lunch.

Sydney City Tour featuring the Opera House, The Rocks and Bondi Beach.

Sydney Tower Revolving Restaurant Dinner with panoramic city views.

Darling Harbour Dinner Cruise.

Great Barrier Reef Excursion including cruise, lunch, snorkeling and reef viewing.

Kuranda Rainforest Experience including Kuranda Scenic Railway and Skyrail.

Australian Wildlife & Koala Experience.

Melbourne City Tour featuring its famous landmarks, gardens and sporting precinct.

Phillip Island Penguin Parade – witness Little Penguins returning to shore at sunset.

NOT INCLUDED

The tour price does not include:

• International airfare.

• Passport fees, visa fees, vaccination fees, or other travel document expenses.

• Travel Insurance.

• Optional tours and excursions.

• Meals not specifically listed in the itinerary.

• Alcoholic beverages, soft drinks, bottled water, and beverages during meals unless specifically stated.

• Personal expenses including laundry, telephone calls, internet charges, room service, minibar charges, spa services, and similar items.

• Gratuities for guides, drivers, hotel staff, porters, and restaurant staff.

• Excess baggage charges and airline baggage fees.

• Any government-imposed taxes, fuel surcharges, airline surcharges, or supplier-imposed charges introduced after publication of the tour.

• Any item not specifically listed under "Tour Inclusions."

TRAVEL DOCUMENTS

Each passenger is solely responsible for obtaining and carrying a valid passport, visas, vaccination certificates, entry permits, and any other travel documents required by the countries visited.  Passport validity requirements, visa regulations, and entry requirements may change without notice. Pollina Tours assumes no responsibility for passengers denied boarding, denied entry, deported, or delayed due to incomplete or improper travel documentation.

HEALTH REQUIREMENTS

It is the responsibility of each passenger to consult with his or her physician regarding fitness to travel, seasickness, motion sickness, altitude considerations, vaccinations, medications, and any health precautions recommended for the countries visited. 

Passengers requiring special assistance, mobility devices, wheelchairs, or special medical accommodation must notify Pollina Tours at the time of booking with their doctor’s certificate. Due to local infrastructure and terrain, some sightseeing locations may not be accessible to wheelchairs.

TRAVEL INSURANCE

Pollina Tours DO NOT SELL any Travel Insurance, but we strongly recommend that all participants on the tour purchase comprehensive travel insurance from the insurance company of your choice.  CFAR (cancel for Any Reason) may be a good Travel Insurance option.

Coverage should include, but not be limited to:

• Trip Cancellation

• Trip Interruption

• Medical Expenses

• Emergency Medical Evacuation

• Baggage Loss

• Travel Delay

• Accidental Death and Dismemberment

Passengers are solely responsible for selecting and purchasing their own travel insurance coverage.

FORM OF PAYMENT

Payments may be made by check, money order, bank transfer, or other approved payment methods.  Checks and money orders should be made payable to:

Pollina Tours & Travel, Inc.

DEPOSITS AND FINAL PAYMENT

A deposit of $ 1000 per person is required at the time of booking.  Final payment must be received by Pollina Tours at least 90 days prior to departure for tour.  Failure to make timely payment may result in cancellation of the reservation and forfeiture of applicable deposits.

CANCELLATION AND REFUND POLICY

Once booked by you and if cancelled by you, the tour will result in cancellation fee as specified below.  We strongly suggest obtaining Travel Insurance from any Travel Insurance company of your choice to cover the reasons of your cancellation.  Pollina Tours do not sell any Travel Insurance.

All cancellations must be submitted in writing and received by Pollina Tours during normal business hours.

The following cancellation charges apply per person:

• Administrative fee after booking: US$500 per person

• 89 – 60 days prior to departure: 25% of total tour cost

• 59 – 30 days prior to departure: 75% of total tour cost

• Within 29 days of departure: 100% of total tour cost

Unused services are non-refundable.

Refund processing generally requires 6 to 8 weeks.

AIRLINE BOOKINGS AND SEAT ASSIGNMENTS

Airline reservations are subject to airline contract regulations. Seat assignments are not guaranteed and remain under the control of the operating airline. Passengers requesting specific seat assignments, upgrades, premium economy, business class, or special seating arrangements may be required to pay additional fees directly to the airline.   Pollina Tours cannot guarantee specific seating preferences.

HOTEL ACCOMMODATIONS

Hotel accommodation is based on standard rooms with private facilities unless otherwise specified.  Special requests such as bed type, connecting rooms, smoking preference, higher floors, adjoining rooms, or specific room locations are requests only and cannot be guaranteed. Hotel check-in and check-out times are determined by each hotel.

GROUP MEALS, DIETARY REQUESTS AND FOOD ALLERGIES

Group meals are provided on a buffet, fixed-menu, table d'hôte, or set-menu basis as arranged by Pollina Tours and its suppliers.  Vegetarian and non-vegetarian meal options will be provided based on the menu offered by the hotel, restaurant, airline, cruise operator, or other supplier. Special dietary requests, including vegetarian, vegan, gluten-free, kosher, halal, medical, religious, allergy-related, or other dietary requirements, will be forwarded to suppliers whenever possible but cannot be guaranteed. 

Pollina Tours does not prepare or control the preparation of food served by independent suppliers and cannot guarantee ingredients, preparation methods, allergen-free meals, or the absence of cross-contamination. Passengers with food allergies, sensitivities, or special dietary needs travel at their own risk and may need to make independent meal arrangements at their own expense. 

Personal food preferences, dislikes, menu choices, portion sizes, and individual tastes cannot be guaranteed and shall not constitute grounds for complaint, refund, compensation, cancellation, or tour interruption.

AIRLINE SCHEDULE CHANGES

Airlines reserve the right to change schedules, aircraft types, departure times, and routes. Pollina Tours reserves the right to modify sightseeing schedules, overnight locations, routing, and sequence of visits as necessary due to airline schedule changes or operational requirements while maintaining the overall integrity of the tour.

RESPONSIBILITY, LIMITATION OF LIABILITY AND TOUR OPERATIONS

Pollina Tours & Travel, Inc. acts solely as an intermediary between tour participants and independent suppliers providing transportation, accommodation, meals, sightseeing, guides, attractions, cruises, trains, airlines, motor coaches, restaurants, and other travel-related services. 

Pollina Tours & Travel, Inc., its officers, directors, employees, agents, affiliates, and representatives shall not be liable for any injury, illness, disease, accident, death, loss, damage, delay, inconvenience, disappointment, loss of enjoyment, emotional distress, mental anguish, property damage, additional expense, irregularity, or other damages of any nature whatsoever, whether direct or indirect, arising from or related to the acts, omissions, negligence, default, bankruptcy, insolvency, financial failure, or operational failure of any airline, hotel, cruise line, railway, transportation company, attraction, sightseeing operator, government agency, or other independent supplier.

Without limitation, Pollina Tours shall not be responsible for any loss, damage, delay, cancellation, modification, curtailment, interruption, substitution, additional expense, or inconvenience arising from acts of God, severe weather conditions, floods, earthquakes, landslides, hurricanes, volcanic activity, wildfires, natural disasters, pandemics, epidemics, disease outbreaks, public health emergencies, quarantine requirements, government actions, travel advisories, border closures, visa restrictions, immigration decisions, political unrest, riots, civil disturbances, demonstrations, war, terrorism, labor disputes, strikes, transportation disruptions, fuel shortages, supplier failures, airline schedule changes, flight cancellations, missed connections, airport closures, transportation delays, hotel overbooking, attraction closures, maintenance work, conservation measures, capacity restrictions, national park closures, archaeological site restrictions, monument closures, museum closures, train service interruptions, road closures, or any event beyond the reasonable control of Pollina Tours.

Pollina Tours reserves the right to modify, alter, substitute, postpone, cancel, reroute, or revise any portion of the itinerary whenever deemed necessary for the safety, comfort, welfare, convenience, or operational requirements of the tour participants or suppliers. No specific airline, aircraft type, hotel, room category, train service, attraction, sightseeing location, monument, archaeological site, museum, national park, transportation service, meal venue, guide, departure time, arrival time, or sightseeing sequence is guaranteed. 

Pollina Tours reserves the right to substitute comparable accommodation, transportation services, sightseeing attractions, excursions, meals, or other services whenever circumstances require. If a particular attraction, sightseeing excursion, transportation service, or component of the tour becomes unavailable due to circumstances beyond Pollina Tours' control, Pollina Tours may provide a substitute service, attraction, excursion, transportation arrangement, accommodation, or sightseeing program of comparable value or quality, as determined in its sole discretion. Such substitution shall not constitute a material change to the tour and shall not entitle the passenger to cancel the tour or receive a refund beyond any amount expressly provided herein.

Pollina Tours shall not be liable for any consequential, indirect, incidental, special, punitive, or exemplary damages, including but not limited to loss of enjoyment, loss of vacation time, loss of income, missed business opportunities, emotional distress, transportation expenses, accommodation expenses, or other related costs.  Passengers are solely responsible for obtaining valid passports, visas, vaccinations, travel documents, and any required entry permits.

Pollina Tours shall not be responsible for denied boarding, denied entry, deportation, missed flights, missed services, delays, or additional expenses resulting from incomplete, expired, inaccurate, or missing travel documentation. Baggage and personal belongings remain at the sole risk of the passenger throughout the tour.

Pollina Tours assumes no responsibility for loss, theft, damage, delay, or mis delivery of baggage or personal property.  

Pollina Tours strongly recommends that all passengers purchase comprehensive travel insurance covering trip cancellation, trip interruption, medical expenses, emergency evacuation, baggage loss, travel delays, and other travel-related risks. Pollina Tours reserves the right to accept or reject any person as a tour participant and to remove any participant whose conduct is disruptive, abusive, unsafe, unlawful, or detrimental to the operation of the tour or the enjoyment of other participants. In such cases, no refund shall be given.

Any claim for refund, compensation, reimbursement, or alleged damages arising from the tour must be submitted in writing to Pollina Tours within thirty (30) days following completion of the tour. Failure to provide written notice within such period shall fully constitute a waiver of the claim permitted by law.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York. Any claim, dispute, or legal proceeding arising out of or relating to the tour, these Terms and Conditions, or any services provided by Pollina Tours shall be brought exclusively in the state or federal courts located in Nassau County, New York, and the passenger hereby consents to the exclusive jurisdiction of such courts.  Passengers agree that any claims against Pollina Tours shall be brought solely in an individual capacity and not as a plaintiff or class member in any class action, collective action, representative action, or similar proceeding. The passenger contract issued by any airline, cruise line, railway, transportation provider, hotel, or other supplier shall constitute the sole agreement between the passenger and that supplier. Pollina Tours shall not be liable for the acts or omissions of such suppliers.

By submitting a reservation, making payment, and/or participating in the tour, each passenger acknowledges and accepts the risks inherent in international travel and agrees to the limitations of liability set forth herein.