NAMIBIA, SOUTH AFRICA, ZIMBABWE & BOTSWANA ……… You have been dreaming about visiting NAMIBIA, SOUTH AFRICA, ZIMBABWE & BOTSWANA.  Now is the time to take this opportunity to visit. Namibia, South Africa, Zimbabwe & Botswana with POLLINA TOURS.  Be totally amazed by Namibia, South Africa, Zimbabwe & Botswana's sheer beauty.  Don’t miss out.  Call POLLINA TOURS at 516-358 1301 to book your Safari package today.

Arrive in Johannesburg and transfer to hotel Southern Sun Hyde Park or similar.

Meals: Dinner

Enjoy a full day tour of Johannesburg, Pretoria and Soweto. The Story of Johannesburg is the story of Gold. When the first white pioneers arrived in this region they had no inkling of the wealth that lay beneath their feet. The discovery of the precious metal in the late 1800′s changed all of that, and as you will see, today Johannesburg is the commercial, industrial and mining capital of South Africa. The capital city of Pretoria is home to a plethora of historical and cultural treasures. The places of interest in Pretoria include the Union Buildings (seat of government), Church Square (the city centre), the Voortrekker Monument (dedicated to the first white pioneers), and Freedom Park (dedicated to those who sacrificed for freedom and democracy). Another fascinating experience is a visit to the pulsating township of Soweto. The mines of old, of course, needed a plentiful supply of cheap labor, and Soweto, together with many of the other townships around Johannesburg, housed the huge numbers of migrant a and resilience of the South African nation. We explore this fascinating township, trying to obtain an appreciation for the history and heritage contained within its bounds

Meals: Breakfast and Dinner 

 Arrive in Cape Town. Welcome and assistance upon arrival at the airport by our local Guide. Later transfer to hotel President or similar category.

Meals: Breakfast and Dinner

After early breakfast, enjoy the tour of Cape Town also known as the Mother City. It is here that colonial South African history has its roots. The Dutch, French, German and English disembarked at Table Bay Harbor, bringing with them slaves from Eastern and Western Africa as well as slaves from Malaysia, Indonesia and the Philippines. All these ethnic groups, along with the indigenous people, today form the ‘Rainbow Nation’. This tour allows us to indulge in the enormous and rich heritage of this beautiful city as we bask in its extraordinary history. Attractions include City Hall and Green Market Square, a walk through the Company Gardens will include a visit to the South African Museum and we will also pass the Houses of Parliament.
On the other side of town, we’ll venture to the old District Six Museum. Signal Hill, the Table Mountain on cable car, Clifton and Camps Bay and also the colorful Malay Quarters also known as Bo Kaap. Continue your tour of Cape Town with visit to Robben Island where Nelson Mandela was imprisoned for 27 years.

Meals: Breakfast and Dinner

Depart by private motor coach to view the beauty of the Cape of Good Hope in luxury and comfort along the coastal destinations of the Cape's Magnificent Mile. Cast your minds back to the turn of the 18th century as we travel the same route as the pioneers of this country did by ox wagon! We move past the beautiful beaches of Clifton and Camps Bay to Hout Bay and Noordhoek. If there is time we will include Ostrich Viewing along the way as we head towards Cape Point, the mystical meeting point of the world's two greatest oceans. From Cape Point, after viewing a magnificent panorama of the Cape and watching many species of fauna and flora (including the Cape's unique Chacma baboons), we head for the penguin colony. This is nestled in a sheltered cove between the naval suburb of Simons Town and Cape Point. If you are lucky, you may spot the largest animal on the earth-the whales during this scenic ocean drive.

Meals: Breakfast, lunch and Dinner

After early break,fast transfer to airport for flight to Mpumalanga. Arrive and check in at the Pestana Hotel in Kruger National Park area or similar category.

Meals: Breakfast and Dinner

Before sunrise, get ready for morning Game drive inside Kruger National Park with coffee, tea, cookies etc and to meet your local Ranger. This Ranger in his 4 x 4 jeep will take you inside the Kruger National park to catch a glimpse of wild life such as lion, elephant, giraffe, or zebra in their natural habitat. Return to your hotel for breakfast and to relax at the lodge. In the afternoon, after lunch at the lodge, the Game drive will continue and if you are lucky you may see the BIG FIVE or even Cheetah. After the safari return to your lodge.
Meals: Breakfast , lunch and Dinner

After breakfast, proceed on another safari in Kruger National Park. Return to hotel for breakfast and check out. Continue drive to Johannesburg. Arrive and check in at hotel Southern Sun Hyde Park or similar class.
Meals: Breakfast and Dinner

After breakfast, check out of the hotel and transfer to airport for flight to Victoria Falls. Arrive Victoria Falls and transfer to hotel Elephant Hills or similar class. In the afternoon visit the Victoria Falls. Explore this land of potent beauty to discover one of the seven natural wonders of the world- the Victoria Falls. Journey to this magnificent place and witness the greatest mass of falling water on earth as it plunges down a sheer rock face, spraying its mystical mist hundreds of meters in the air. The Victoria Falls, (Mosi-Oa-Tunya, the smoke that Thunders), without a doubt, constitutes one of the most spectacular natural wonders of the world. You can gaze at the mighty Zambezi as it flows, broad and placid to the brink of basalt lip seventeen hundred meters wide before taking a headlong plunge into the frothy chasm of the gorge below.

Meals: Breakfast and Dinner

Morning is free for optional helicopter ride (subject to weather condition and availability) over the Victoria Falls. Afternoon enjoy the safari along the Zambezi River, Hippo and crocodile are common and there is a wide variety of bird species. Each elephant has its own handler and clients will leave having witnessed the elephant's incredible skills, intelligence and willingness to respond to instruction.  Return to your hotel, after you enjoy the Zambezi river sunset boat ride.

Meals: Breakfast and Dinner

Early morning after breakfast, drive to Chobe National Park in Botswana – home of the great African elephants. Cross over the border into Botswana by road. Arrive in Chobe National Park and proceed on tour of Chobe National Park. Enjoy a full day safari at Chobe National Park in Botswana that will bring you closer to African elephants. Elephants are a permanent feature of this beautiful region and the rest of Africa's magnificent creatures also abound. After lunch at the Lodge, enjoy the Jungle Safari in the Chobe National Park. The park is probably best known for its spectacular elephant population: 70,000 elephants today, it is actually the highest elephant concentration of Africa. Moreover, most of them are probably part of the largest continuous surviving elephant population on Earth. The elephant population seems to have solidly built up since 1990, from a few thousand. They have not been affected by the massive illicit exploitation of the 1970s and 1980s. One thing is a given in Chobe: just a brief drive along any of its roads quickly reveals a torn branch, a trumpeting call, an enormous grey shape ghosting out of the bush ...all the unmistakable signs that this is elephant territory. At Chobe, you can get so close to elephants that you can hear the deep rumblings as they communicate with each other. With an estimated population of around 70 000, Loxodontaafricanais both plentiful and, because of tight restrictions on hunting, remarkably tolerant of a traveler’s attention. In the evening return to your hotel in Victoria Falls.

Meals: Breakfast , Lunch and Dinner

After breakfast, transfer to Victoria Falls Airport for your scheduled flight to Windhoek, the charming capital of Namibia. Upon arrival, you will be warmly welcomed by your professional English-speaking guide and transferred to your deluxe hotel.

Later, enjoy a guided sightseeing tour of Windhoek, one of Africa's cleanest and most picturesque capital cities. Nestled between rolling hills and surrounded by breathtaking landscapes, Windhoek is a fascinating blend of German colonial heritage and vibrant African culture.

Highlights of your city tour include the magnificent Christuskirche, the historic Parliament Gardens, the impressive Tintenpalast (Parliament Building), the historic Alte Feste (Old Fort), Independence Avenue, colorful local markets, and the renowned Namibia Craft Centre where you can browse beautifully handcrafted souvenirs and traditional African artwork.

The remainder of the afternoon is free to relax or explore the city at your leisure before enjoying dinner at your hotel.

Meals: Breakfast & Dinner

Journey to the World's Oldest Desert

After breakfast, depart by deluxe motor coach on one of Africa's most scenic drives as you journey deep into the spectacular Namib Desert, believed to be the oldest desert on Earth, with an age of over 55 million years.

Travel through dramatic mountain passes, expansive gravel plains, and ever-changing desert landscapes while your guide shares fascinating insights into Namibia's unique geology, wildlife, and rich cultural heritage.

Upon arrival at your luxury desert lodge, check in and enjoy some time to relax before experiencing one of Namibia's most unforgettable moments—a breathtaking desert sunset. Watch as the towering red sand dunes transform into brilliant shades of gold, orange, and crimson beneath the fading African sun.

After dinner, step outside to experience one of the clearest night skies on the planet. Far from city lights, the Namib Desert offers extraordinary stargazing, revealing thousands of brilliant stars and the magnificent Milky Way stretching across the heavens.

Meals: Breakfast & Dinner

Discover Namibia's Most Iconic Natural Wonders. Rise before sunrise for an unforgettable excursion into the heart of Namib-Naukluft National Park, home to some of the tallest sand dunes on Earth.

Your adventure begins with a visit to the world-famous Dune 45, one of Namibia's most photographed landmarks. Those seeking an even greater adventure may choose to climb the legendary Big Daddy Dune, offering breathtaking panoramic views across the endless desert landscape.

Continue to the spectacular Deadvlei, an extraordinary white clay pan dotted with centuries-old blackened camel thorn trees that have stood motionless for nearly 900 years. Surrounded by towering crimson dunes and deep blue skies, this surreal landscape is considered one of the most photographed locations in all of Africa.

Next, visit Sossusvlei, where massive orange-red dunes rise dramatically from the desert floor, creating one of the world's most awe-inspiring natural landscapes.

Before returning to your lodge, explore the impressive Sesriem Canyon, carved over millions of years by the Tsauchab River, revealing fascinating geological formations and towering rock walls.

Return to your lodge to relax before enjoying dinner under the African sky.

Meals: Breakfast, Lunch & Dinner

After breakfast, bid farewell to the magnificent Namib Desert as you journey back to Windhoek through some of Southern Africa's most breathtaking scenery.

Travel across vast open plains, rugged mountain ranges, ancient riverbeds, and picturesque desert landscapes while enjoying numerous opportunities to photograph Namibia's remarkable natural beauty.

Upon arrival in Windhoek, check into your deluxe hotel. The remainder of the afternoon is at leisure for shopping, exploring local markets, or simply relaxing before your farewell dinner.

Celebrate your unforgettable African adventure with your fellow travelers while reflecting on the incredible experiences shared throughout this remarkable journey.

Meals: Breakfast & Dinner

After breakfast, transfer to Hosea Kutako International Airport for your departing flight.

As your unforgettable journey through Southern Africa comes to an end, take home cherished memories of magnificent wildlife, breathtaking landscapes, vibrant cultures, and the timeless beauty of Namibia's ancient deserts. From the dramatic coastline of Cape Town and the legendary wildlife of Kruger National Park to the thunderous Victoria Falls, the elephant-rich plains of Chobe National Park, and the spectacular red dunes of Sossusvlei, this extraordinary adventure promises memories that will last a lifetime.

Meals: Breakfast

Destinations

• Johannesburg

• Pretoria

• Soweto

• Cape Town

• Cape Peninsula

• Kruger National Park

• Victoria Falls

• Chobe National Park

• Windhoek

• Namib Desert

• Sossusvlei

• Deadvlei

• Sesriem Canyon

South Africa HighlightsJohannesburg

• Johannesburg City Tour

• Constitution Hill (Drive By)

• Historic Mining District

• Financial & Commercial Center of South Africa

Pretoria

• Union Buildings

• Church Square

• Voortrekker Monument

• Freedom Park

• Jacaranda-lined Streets (Seasonal)

Soweto Township

• Guided Soweto Tour

• Nelson Mandela House (Exterior)

• Hector Pieterson Memorial

• Local Community Experience

Cape Town

• Guided City Tour

• Table Mountain Cable Car (Weather Permitting)

• Signal Hill

• Company's Garden

• South African Museum

• Houses of Parliament

• Green Market Square

• City Hall

• Bo-Kaap (Malay Quarter)

• District Six Museum

• Victoria & Alfred Waterfront

Robben Island

• Ferry to Robben Island (Weather Permitting)

• Nelson Mandela Prison Cell

• Former Political Prison

• UNESCO World Heritage Site

Cape Peninsula

• Chapman's Peak Drive

• Clifton Beaches

• Camps Bay

• Hout Bay

• Cape Point Nature Reserve

• Cape of Good Hope

• Boulders Beach Penguin Colony

• Simon's Town

• Scenic Atlantic Ocean Drive

• Indian & Atlantic Ocean Coastlines

Kruger National Park

• Full-Day Open 4×4 Safari

• Professional Safari Ranger

• Morning & Afternoon Game Drives

• Search for the Big Five
  

  • Lion

  • Leopard

  • Elephant

  • Rhinoceros

  • Cape Buffalo

• Giraffes

• Zebras

• Cheetahs

• Hippos

• Crocodiles

• Wildebeest

• Impalas

• Hyenas

• Hundreds of Bird Species

Zimbabwe HighlightsVictoria Falls

• Guided Walking Tour

• One of the Seven Natural Wonders of the World

• UNESCO World Heritage Site

• "The Smoke That Thunders" (Mosi-oa-Tunya)

• Spectacular Viewing Points

• Rainforest Walk

Zambezi River

• Luxury Sunset Cruise

• Elephant Sightings

• Hippos

• Crocodiles

• African Fish Eagle

• Magnificent African Sunset

Optional Activities

• Helicopter Flight over Victoria Falls ("Flight of Angels")

• Scenic Helicopter Photography

• Adventure Activities (Subject to Availability)

Botswana HighlightsChobe National Park

• Full-Day Excursion

• Chobe River Safari Cruise

• Open 4×4 Game Drive

• Africa's Largest Elephant Population

• Buffalo Herds

• Lions

• Leopards

• Giraffes

• Zebras

• Antelope

• Hippos

• Crocodiles

• Exceptional Bird Watching

• Chobe Riverfront

Namibia Highlights

Windhoek

• Guided City Tour

• Christuskirche (Lutheran Church)

• Parliament Gardens

• Tintenpalast (Parliament Building)

• Alte Feste (Old Fort)

• Independence Avenue

• Namibia Craft Centre

• Local Markets

• German Colonial Architecture

Namib Desert

• Journey through the World's Oldest Desert

• Spectacular Desert Landscapes

• Scenic Mountain Passes

• Luxury Desert Lodge

• Desert Sunset Experience

• Stargazing beneath One of the World's Darkest Skies

Sossusvlei

• Namib-Naukluft National Park

• Towering Red Sand Dunes

• Dune 45

• Big Daddy Dune

• Sunrise over the Desert

• One of the World's Most Photographed Landscapes

Deadvlei

• Ancient White Clay Pan

• 900-Year-Old Camel Thorn Trees

• Iconic Desert Photography

• Dramatic Red Dunes & Blue Skies

Sesriem Canyon

• Scenic Canyon Walk

• Ancient Geological Formations

• Tsauchab River Gorge

Natural Wonders Included

• Table Mountain

• Cape of Good Hope

• Cape Point

• Victoria Falls

• Chobe National Park

• Kruger National Park

• Namib Desert

• Sossusvlei

• Deadvlei

• Sesriem Canyon

Wildlife Highlights

• The Big Five Safari Experience

• African Elephants

• Lions

• Leopards

• Rhinoceroses

• Cape Buffalo

• Cheetahs

• Giraffes

• Zebras

• Hippos

• Crocodiles

• Wildebeest

• Antelope

• Hyenas

• African Penguins

• Hundreds of Bird Species

UNESCO World Heritage Sites

• Robben Island

• Cape Floral Region (Cape Peninsula)

• Victoria Falls

• Namib Sand Sea

Scenic Experiences

• Table Mountain Cable Car

• Chapman's Peak Drive

• Cape Peninsula Coastal Drive

• Cape of Good Hope

• Atlantic Ocean Scenic Route

• Zambezi River Sunset Cruise

• Chobe River Safari

• Namib Desert Scenic Drive

• Desert Sunrise

• Desert Sunset

• Stargazing Experience

Cultural Experiences

• Johannesburg

• Pretoria

• Soweto Township

• Bo-Kaap (Malay Quarter)

• District Six Museum

• Windhoek City Tour

• Namibia Craft Centre

• Local African Markets

• German Colonial Heritage

INCLUDED IN THE TOUR COST:

15 nights first class hotel and safari lodge accommodation

• 15 Nights Deluxe Hotel & Safari Lodge Accommodation

• Daily Breakfast

• Selected Lunches

• Daily Dinners

• Luxury Air-Conditioned Motor Coach

• Domestic Internal Africa Flights

• Airport Transfers

• English-Speaking Professional Guides

• Professional Safari Rangers

• All Sightseeing as per Itinerary

• Entrance Fees Included

• Table Mountain Cable Car

• Robben Island Ferry (Weather Permitting)

• Kruger National Park Safari

• Victoria Falls Entrance

• Zambezi River Sunset Cruise

• Chobe National Park Safari

• Chobe River Cruise

• Namib-Naukluft National Park

• Sossusvlei Excursion

• Deadvlei Excursion

• Sesriem Canyon Visit

NOT INCLUDED

• The tour price does not include:

• International airfare.

• Passport fees, visa fees, vaccination fees, or other travel document expenses.

• Travel Insurance.

• Optional tours and excursions.

• Meals not specifically listed in the itinerary.

• Alcoholic beverages, soft drinks, bottled water, and beverages during meals unless specifically stated.

• Personal expenses including laundry, telephone calls, internet charges, room service, minibar charges, spa services, and similar items.

• Gratuities for guides, drivers, hotel staff, porters, and restaurant staff.

• Excess baggage charges and airline baggage fees.

• Any government-imposed taxes, fuel surcharges, airline surcharges, or supplier-imposed charges introduced after publication of the tour.

• Any item not specifically listed under "Tour Inclusions."

TRAVEL DOCUMENTS

Each passenger is solely responsible for obtaining and carrying a valid passport, visas, vaccination certificates, entry permits, and any other travel documents required by the countries visited. Passport validity requirements, visa regulations, and entry requirements may change without notice. Pollina Tours assumes no responsibility for passengers denied boarding, denied entry, deported, or delayed due to incomplete or improper travel documentation. Passports must be valid for at least 6 months after the return date. Travelers are responsible for obtaining required visas. Some African countries require proof of Yellow Fever vaccination. Travelers should consult their physician regarding malaria prevention and other recommended vaccinations.

HEALTH REQUIREMENTS

Please check the current yellow fever vaccination and other vaccination requirement for visiting Africa. It is the responsibility of each passenger to consult with his or her physician regarding fitness to travel, seasickness, motion sickness, altitude considerations, vaccinations, medications, and any health precautions recommended for the countries visited.

Passengers requiring special assistance, mobility devices, wheelchairs, or special medical accommodation must notify Pollina Tours at the time of booking with their doctor’s certificate. Due to local infrastructure and terrain, some sightseeing locations may not be accessible to wheelchairs.

TRAVEL INSURANCE

Pollina Tours DO NOT SELL any Travel Insurance, but we strongly recommend that all participants on the tour purchase comprehensive travel insurance from the insurance company of your choice. CFAR (cancel for Any Reason) may be a good Travel Insurance option.

Coverage should include, but not be limited to:

• Trip Cancellation

• Trip Interruption

• Medical Expenses

• Emergency Medical Evacuation

• Baggage Loss

• Travel Delay

• Accidental Death and Dismemberment

Passengers are solely responsible for selecting and purchasing their own travel insurance coverage.

FORM OF PAYMENT

Payments may be made by check, money order, bank transfer, or other approved payment methods. Checks and money orders should be made payable to:

Pollina Tours & Travel, Inc.

DEPOSITS AND FINAL PAYMENT

A deposit of $ 1000 per person is required at the time of booking. Final payment must be received by Pollina Tours at least 90 days prior to departure for tour. Failure to make timely payment may result in cancellation of the reservation and forfeiture of applicable deposits.

CANCELLATION AND REFUND POLICY

Once booked by you and if cancelled by you, the tour will result in cancellation fee as specified below. We strongly suggest obtaining Travel Insurance from any Travel Insurance company of your choice to cover the reasons of your cancellation. Pollina Tours do not sell any Travel Insurance.

All cancellations must be submitted in writing and received by Pollina Tours during normal business hours.

The following cancellation charges apply per person:

• Administrative fee after booking: US $ 250 per person

• 89 – 60 days prior to departure: 25% of total tour cost

• 59 – 30 days prior to departure: 75% of total tour cost

• Within 29 days of departure: 100% of total tour cost

Unused services are non-refundable.

Refund processing generally requires 6 to 8 weeks.

Wildlife Viewing: Safari experiences occur in natural habitats. Wildlife sightings cannot be guaranteed. Animal movements are unpredictable and beyond the control of the tour operator.

AIRLINE BOOKINGS AND SEAT ASSIGNMENTS

Airline reservations are subject to airline contract regulations. Seat assignments are not guaranteed and remain under the control of the operating airline. Passengers requesting specific seat assignments, upgrades, premium economy, business class, or special seating arrangements may be required to pay additional fees directly to the airline. Pollina Tours cannot guarantee specific seating preferences.

HOTEL ACCOMMODATIONS

Hotel accommodation is based on standard rooms with private facilities unless otherwise specified. Special requests such as bed type, connecting rooms, smoking preference, higher floors, adjoining rooms, or specific room locations are requests only and cannot be guaranteed. Hotel check-in and check-out times are determined by each hotel.

GROUP MEALS, DIETARY REQUESTS AND FOOD ALLERGIES

Group meals are provided on a buffet, fixed-menu, table d'hôte, or set-menu basis as arranged by Pollina Tours and its suppliers. Vegetarian and non-vegetarian meal options will be provided based on the menu offered by the hotel, restaurant, airline, cruise operator, or other supplier. Special dietary requests, including vegetarian, vegan, gluten-free, kosher, halal, medical, religious, allergy-related, or other dietary requirements, will be forwarded to suppliers whenever possible but cannot be guaranteed.

Pollina Tours does not prepare or control the preparation of food served by independent suppliers and cannot guarantee ingredients, preparation methods, allergen-free meals, or the absence of cross-contamination. Passengers with food allergies, sensitivities, or special dietary needs travel at their own risk and may need to make independent meal arrangements at their own expense.

Personal food preferences, dislikes, menu choices, portion sizes, and individual tastes cannot be guaranteed and shall not constitute grounds for complaint, refund, compensation, cancellation, or tour interruption.

AIRLINE SCHEDULE CHANGES

Airlines reserve the right to change schedules, aircraft types, departure times, and routes. Pollina Tours reserves the right to modify sightseeing schedules, overnight locations, routing, and sequence of visits as necessary due to airline schedule changes or operational requirements while maintaining the overall integrity of the tour.

RESPONSIBILITY, LIMITATION OF LIABILITY AND TOUR OPERATIONS

Pollina Tours & Travel, Inc. acts solely as an intermediary between tour participants and independent suppliers providing transportation, accommodation, meals, sightseeing, guides, attractions, cruises, trains, airlines, motor coaches, restaurants, and other travel-related services.

Pollina Tours & Travel, Inc., its officers, directors, employees, agents, affiliates, and representatives shall not be liable for any injury, illness, disease, accident, death, loss, damage, delay, inconvenience, disappointment, loss of enjoyment, emotional distress, mental anguish, property damage, additional expense, irregularity, or other damages of any nature whatsoever, whether direct or indirect, arising from or related to the acts, omissions, negligence, default, bankruptcy, insolvency, financial failure, or operational failure of any airline, hotel, cruise line, railway, transportation company, attraction, sightseeing operator, government agency, or other independent supplier.

Without limitation, Pollina Tours shall not be responsible for any loss, damage, delay, cancellation, modification, curtailment, interruption, substitution, additional expense, or inconvenience arising from acts of God, severe weather conditions, floods, earthquakes, landslides, hurricanes, volcanic activity, wildfires, natural disasters, pandemics, epidemics, disease outbreaks, public health emergencies, quarantine requirements, government actions, travel advisories, border closures, visa restrictions, immigration decisions, political unrest, riots, civil disturbances, demonstrations, war, terrorism, labor disputes, strikes, transportation disruptions, fuel shortages, supplier failures, airline schedule changes, flight cancellations, missed connections, airport closures, transportation delays, hotel overbooking, attraction closures, maintenance work, conservation measures, capacity restrictions, national park closures, archaeological site restrictions, monument closures, museum closures, train service interruptions, road closures, or any event beyond the reasonable control of Pollina Tours.

Pollina Tours reserves the right to modify, alter, substitute, postpone, cancel, reroute, or revise any portion of the itinerary whenever deemed necessary for the safety, comfort, welfare, convenience, or operational requirements of the tour participants or suppliers. No specific airline, aircraft type, hotel, room category, train service, attraction, sightseeing location, monument, archaeological site, museum, national park, transportation service, meal venue, guide, departure time, arrival time, or sightseeing sequence is guaranteed.

Pollina Tours reserves the right to substitute comparable accommodation, transportation services, sightseeing attractions, excursions, meals, or other services whenever circumstances require. If a particular attraction, sightseeing excursion, transportation service, or component of the tour becomes unavailable due to circumstances beyond Pollina Tours' control, Pollina Tours may provide a substitute service, attraction, excursion, transportation arrangement, accommodation, or sightseeing program of comparable value or quality, as determined in its sole discretion. Such substitution shall not constitute a material change to the tour and shall not entitle the passenger to cancel the tour or receive a refund beyond any amount expressly provided herein.

Pollina Tours shall not be liable for any consequential, indirect, incidental, special, punitive, or exemplary damages, including but not limited to loss of enjoyment, loss of vacation time, loss of income, missed business opportunities, emotional distress, transportation expenses, accommodation expenses, or other related costs. Passengers are solely responsible for obtaining valid passports, visas, vaccinations, travel documents, and any required entry permits.

Pollina Tours shall not be responsible for denied boarding, denied entry, deportation, missed flights, missed services, delays, or additional expenses resulting from incomplete, expired, inaccurate, or missing travel documentation. Baggage and personal belongings remain at the sole risk of the passenger throughout the tour.

Pollina Tours assumes no responsibility for loss, theft, damage, delay, or mis delivery of baggage or personal property.

Pollina Tours strongly recommends that all passengers purchase comprehensive travel insurance covering trip cancellation, trip interruption, medical expenses, emergency evacuation, baggage loss, travel delays, and other travel-related risks. Pollina Tours reserves the right to accept or reject any person as a tour participant and to remove any participant whose conduct is disruptive, abusive, unsafe, unlawful, or detrimental to the operation of the tour or the enjoyment of other participants. In such cases, no refund shall be given.

Any claim for refund, compensation, reimbursement, or alleged damages arising from the tour must be submitted in writing to Pollina Tours within thirty (30) days following completion of the tour. Failure to provide written notice within such period shall fully constitute a waiver of the claim permitted by law.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York. Any claim, dispute, or legal proceeding arising out of or relating to the tour, these Terms and Conditions, or any services provided by Pollina Tours shall be brought exclusively in the state or federal courts located in Nassau County, New York, and the passenger hereby consents to the exclusive jurisdiction of such courts. Passengers agree that any claims against Pollina Tours shall be brought solely in an individual capacity and not as a plaintiff or class member in any class action, collective action, representative action, or similar proceeding. The passenger contract issued by any airline, cruise line, railway, transportation provider, hotel, or other supplier shall constitute the sole agreement between the passenger and that supplier. Pollina Tours shall not be liable for the acts or omissions of such suppliers.

By submitting a reservation, making payment, and/or participating in the tour, each passenger acknowledges and accepts the risks inherent in international travel and agrees to the limitations of liability set forth herein.